Privacy Policy

Effective Date: March 25, 2026

Sonateq ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, shipping address, and payment details
• Order Information: Products purchased, order value, and transaction details
• Device Information: IP address, browser type, and usage data

2. How We Use Your Information

• To process and fulfill your orders
• To communicate with you about your order
• To improve our website and customer experience
• To detect and prevent fraud or misuse

3. Payment Processing (Stripe)

Payments on Sonateq are securely processed through Stripe, a third-party payment processor. When you make a purchase, your payment information is collected and processed directly by Stripe in accordance with their Privacy Policy.

Sonateq does not store or have access to your full credit card details. We only receive limited information necessary to confirm and fulfill your order (such as your name, email, and transaction status).

For more information, you can review Stripe’s Privacy Policy:
https://stripe.com/privacy

4. Sharing Your Information

We may share your information with trusted third parties, including:

• Payment processors (Stripe)
• Shipping and fulfillment partners
• Service providers that help operate our website

We do not sell or rent your personal information to third parties.

5. Cookies & Tracking

We may use cookies and similar technologies to enhance your browsing experience and analyze site traffic.

• Cookies help remember user preferences
• Analytics tools may collect anonymous usage data

6. Data Retention

We retain your information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

7. Your Rights

Depending on your location, you may have rights to:

• Access or request a copy of your data
• Request correction or deletion of your data
• Opt out of certain data uses

8. Security

We implement reasonable safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

10. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

11. Contact

If you have any questions about this Privacy Policy, contact us at:
Email: info@sonateq.com
Website: https://sonateq.com